When I began my work in the Heating and A/C industry, I did not know that I would care about my learning experience.
I was put under a actually humble, wise, and excellent manager who had won employee of the week for a year consecutively.
I was looking forward to learning about heating and air conditioner, however beyond this, I wished to know how to handle strenuous clients and to keep cool at all times even under pressure. My manager enjoys teaching on the task, she would take us to site visits and have us outline the steps involved in services such as boiler installation, and oil furnace/heater tune-up! This was a way to engage us in the actual task without reducing the quality, when she knew you were ready, she would then assign tasks when on-site visits and watch in silence as the people I was with and I worked. She would standard us if the people I was with and I got a step wrong. This was essential in creating the energy saving help manual for the modern heating units and the ancient central gas furnaces. Sometimes, the people I was with and I would be left at the heating corp and instructed to handle the sales of the systems such as oil heater, space oil furnace and a ductless Heating and A/C, and wireless thermostat. She would monitor how the people I was with and I handled clients, especially those that were demanding Heating and A/C tech services without an appointmentâ€¦ From experience working with him, I knew to stay calm and not dismiss the customer requesting assistance with the electric gas furnaces; One major system that was strenuous to install was the geo heat pump but our manager was actually patient in repeating the process so many times until I got it. I had the best learning experience of my work with my manager who was later promoted to a supervisorial position.