When I began our job in the Heating, Ventilation as well as A/C industry, I did not suppose that I would enjoy our reading experience.
I was put under a actually humble, wise, and excellent manager who had won employee of the week for a year consecutively.
I was looking forward to reading about heating and air conditioner, but beyond this, I wished to suppose how to handle difficult clients and to keep cool at all times even under pressure. My manager prefers teaching on the task, he would take us to venue visits and have us outline the steps involved in services such as boiler upgrade, and heating system/heater tune-up. This was a way to engage us in the actual task without reducing the quality, however when he knew you were ready, he would then assign tasks when on-site visits and watch in silence as we worked. He would proper us if we got a step wrong. This was essential in creating the energy saving help manual for the current heating units and the old central heating systems, and periodically, we would be left at the heating corp and instructed to handle the sales of the systems such as oil heater, space heating system and a ductless Heating, Ventilation as well as A/C, and wireless thermostat. He would monitor how we handled clients, especially those that were demanding Heating, Ventilation as well as A/C tech services without an appointment. From experience toiling with him, I knew to stay calm and not dismiss the buyer requesting assistance with the electric heating systems, then one major program that was difficult to install was the geo heat pump however our manager was actually patient in repeating the process so several times until I got it. I had the best reading experience of our job with our manager who was later promoted to a managerial position.