I had always been skeptical about having people over at my house, even for general repairs.
I would reschedule a repair need every time it was impossible to find a perfect date when I would be home.
However, one time, I was engaged at the office, and the HVAC technician I called was only available when I couldn’t make it. My sister had recommended him to me since we lived in the same area, and she swore that he was good at what he did. Quell, I still had my doubts, especially when it came to letting a total stranger into my home. Reluctantly, I asked to talk to him on the phone, and that was it. He was the most reassuring expert I had ever met. Once he promised to focus on what brought him, I had someone let him into the premises. An hour later, I got a chance to check on him, and I was impressed. True to his word, he was busy fixing the air conditioning unit, and my house was not a mess as I expected. He had been upfront with me concerning his schedule and routine. Besides that, he briefed me about his expertise, which was heater repair, which was what I needed. The technician made it very easy to work with him, without exaggerating quotes even when we had not met in person. After this beautiful experience, I knew that he would handle all my furnace and HVAC repair issues. Nothing is more calming than an expert who is patient enough to understand the client’s fears.