When people started losing jobs & dealers shutting down, I knew I was heading for strenuous times! But I decided to stay put so that I can last as long as possible.
I thought of doing several things to help myself and others stay afloat while I figure out a future for our business. The first step I took was to downsize our workforce & retain only 1 HVAC serviceman. Then I moved from the premises I rented to a smaller commercial store-like office where I kept all our unsold HVAC products for sale. I also stopped opening the store properly because of reduced business. While away on most days, I noticed that HVAC service requests increased however the purchase & HVAC installation requests dipped. Over time I couldn’t sell any current HVAC systems but I got requests for used products with wonderful seer ratings, including complete central air conditioner units. The only items I was able to sell as current were media air cleaners. So while the current equipment was not moving, I opted to shop for, & store used heating & cooling appliances for resale. Some of them HVAC technology were in bad shape but I refurbished most of them for resale & even liaised with a reseller HVAC company to meet orders that I couldn’t fulfill. This shift in update stream forced myself and others to source for more about HVAC used items & even rename by HVAC company name to include the word ‘used’ in the tagline. As much as the company took a turn for the best, none of these appliances attract an repair method however clients are ok with that.