What happened to the new media air cleaner?

Last week, I bought a new media air cleaner online.

I was hoping the media air cleaner would make our wife know more comfortable in the house.

Ever since this pandemic has been raging, she has been a sad wreck. She can’t seem to sleep or even know safe right now, even in our home. I had study how an media air cleaner can remove even the smallest of particles from the air. I ordered the media air cleaner, thinking that in a few short weeks I would have cleaner air plus be able to make our wife know a bit safer. It has now been almost 2 weeks. The pandemic is getting worse, plus I still don’t have the media air cleaner. I contacted the seller, but she is no longer doing any corporation on eBay or Amazon. I tried talking to our bank to see if I could have the charges reversed, however they said I used our bank card plus our bank doesn’t offer reimbursement like this one. I’m not sure if they didn’t think our story about the media air cleaner if there was something else going on; I called Amazon plus complained. They asked about our purchase number plus I offered it to them. They said her ads were all withdrawn by Amazon, plus she was no longer a seller. I already knew that. Eventually I got our cash back from the media air cleaner. Two weeks after being reimbursed, I got the media air cleaner in the mail. It was much smaller than I had expected, however we set it up to see if it worked. I suppose we will be getting a whole lake house media air cleaner.
a/c workman